Shipping Policy

Processing times

  • Standard Processing: Orders and requests will be processed within one business day of receiving your complete documentation.
    Orders after 6 p.m. will be processed the next business day.

  • Rush Processing: Rush orders are processed within 6 hours Monday through Saturday.
    Rush orders after 10:00 p.m. will be processed by 12:00 a.m. the next day.
    In case of extreme rush, delivery may be after 12:00 noon.

Digital Delivery

  • A digital copy will be sent via email once the application is approved.

  • We strive for delivery within the specified time, but delays due to factors beyond our control may occur, such as technical failures.

Liability

  • We are not responsible for costs or damages due to delays, such as vehicle costs or travel expenses.

Physical Documents

  • Delivery Time: The physical document has a delivery time of 20 to 40 business days, depending on the customer’s location in the world.

  • Printed Orders: Please allow 3-5 business days for printing and fulfillment.

  • Cancellation: After more than 2 hours of processing, cancellations are subject to a 25% handling fee.
    Shipping charges are non-refundable.

  • Transit and delivery times: These depend on the country of shipment and are estimates from our couriers.

Shipping method

  • All orders are shipped via postal services without tracking number.
    In case of missed delivery times or if you think your package is lost, please contact us via the contact form.

Additional Information

  • Please visit our refund policy and money-back guarantee page to learn more about our terms and conditions.

We strive to provide the best customer service and want you to be satisfied with our services.
Please feel free to contact us with any questions or clarifications.