Shipping Policy

All orders and requests will be processed within one business day of receipt of your complete documentation requirements. Orders placed after 6:00 PM will be processed the next business day. Urgent orders are processed 6 days a week (Monday to Saturday) within 6 hours of placing your order. Urgent orders placed after 10:00 PM will be processed the next day before 12:00 AM. During extremely busy periods, your urgent order may be delivered after 12 noon. A digital copy will be sent via email once the application has been approved.

We do our utmost to deliver all digital products, including the international driver’s permit, within the specified time. However, in some cases delays may occur due to factors beyond our control, such as staff outages or technical failures.

We hereby expressly disclaim all responsibility for any costs or damages resulting from delays in the delivery of our digital products. This includes, but is not limited to, vehicle rental costs, travel expenses, or other expenses resulting from failure to receive the International Driving Permit on time.

By using our services you agree to these terms and conditions and understand that we are not liable for any damages or costs resulting from delays in the delivery of our products.

For printed orders, please allow 3 to 5 business days for printing and fulfillment. Any printed International Driving Permit that has been processed (more than 2 hours after receipt of documents) will be subject to a 20% administration fee in case of cancellation and refund. Shipping charges are non-refundable as they are paid as non-refundable shipping charges.

The transit time or delivery time stated on the checkout page depends on the shipping country. All delivery times are an estimate given by the couriers and postal services we use.

All orders are shipped with PostNL. They are shipped with postage stamps and do not have a tracking number. If the delivery time is missed or you think your package has been lost, please contact us via this link for further questions: contact

Please visit our Refund Policy and Money Back Guarantee for related information: Refund Policy