Refund Policy

The International Driving Permit you purchase from International Travel Permits is covered by our refund policy. You can apply for a refund within 30 days from the day you applied for an International Driving Permit. Please feel free to contact us by sending an email to [email protected]

You may cancel your International Driving Permit application for a full refund within two (2) hours of placing the order. A 20% administration fee will be charged if a refund request is made after the two (2) hour cooling-off period. Express costs are non-refundable under any circumstances.

All orders marked as Completed and/or Shipped can no longer be canceled. All shipping charges are non-refundable once the order is marked as completed and/or shipped with a tracking number.

If you submit falsified information or identification documents or do not meet our requirements, you will no longer be eligible for any form of refund unless you can provide valid identification documents. Please understand that falsification of identity in any form is illegal and will not be tolerated in any way by International Travel Permits.

Lost/missing package

If you believe your order is missing, please contact us immediately. We will be happy to send you a new copy of your International Driving Permit.

Packages that have been signed for cannot be reported as lost. Although International Travel Permits will do its best to assist you in resolving any issues relating to shipping and courier services, we cannot be held responsible for cases where the courier or postal service is at fault. We are happy to help you file a lost package claim with the carrier. We cannot issue any form of refund or replacement until the carrier has made a claim decision.